LabGx Updates: Report & System Enhancements

Administrators retain the ability to modify the Clinic Type, Clinic Instance, or shared access settings at any time after the license has been assigned. New user accounts auto-verify on sign-up for immediate access, skipping the manual approval.

How the shared account works

The shared access feature lets multiple users view reports under a common Clinic Type, while maintaining individual identifiers through Clinic Instance (typically the user’s NPI number).

The Clinic Type is used to create a shared group of users. The Clinic Instance (usually the NPI) uniquely identifies each user within that group and ties orders or cases to a specific healthcare provider (HCP).

When assigning a case, both the Clinic Type and Clinic Instance are used to ensure the report is directed to the correct provider. However, if multiple users share the same Clinic Type and have Shared Access enabled, they are able to view each other’s assigned cases and reports within that shared group.

Example:

• Users A, B, and C share Clinic Type: Demo-Lab.
• Each user has unique Clinic Instance (e.g., their individual NPI).
• Shared Access is enabled for Users A and C: they see each other’s assigned cases and reports.
• Shared Access is not enabled for User B: B will see reports assigned to A or C.

This allows reports to be shared across multiple users within the same clinic group while maintaining individual provider identification and administrative control.